[{"id":"ci_f1c59154c4bb0bd9428e995353236d11778a3bed2b89125badfac33726449ea7","title":"【これからご契約いただくお客様へ】ご契約から利用開始までの流れ","path":"/knowledge-center-japan/1329287515","children":[]},{"id":"ci_76ecb3638ae4594180fafcdf2ad016c01f13d3095283bbf4aec9106d5ce9b9e4","title":"APIについて","path":"/knowledge-center-japan/api","children":[{"id":"ci_ce119b636f6e31a152d42c96ef4e24d522e097f56439037febea05a14596b855","title":"API仕様書について","path":"/knowledge-center-japan/api/api","children":[]},{"id":"ci_3085f80d4640f6b36580835a04856fb4860df529613dbfc7cafca625cd43720a","title":"プロダクトトークンの取得方法","path":"/knowledge-center-japan/api/-697648656","children":[]},{"id":"ci_a7a0411670bb8e64045b26cb6324f3f0dc1d3712c67d2e7a739da2fa83e54bb7","title":"APIセキュリティ対策（IPアドレス制限・配信国制限）","path":"/knowledge-center-japan/api/api-ip","children":[]}]},{"id":"ci_f019ae401c0495502e63dda6104d99697a141eb0b50b4fbd9a2b4efc3f874e38","title":"CM.comの管理画面の機能について","path":"/knowledge-center-japan/cm-com","children":[{"id":"ci_2aa35cfe060306d83a1f563262a7ae2b4559660e7aefa420a5ab90c9515af532","title":"他のユーザーを管理画面に追加・招待する/ユーザーの役割の変更","path":"/knowledge-center-japan/cm-com/-1154668758","children":[]},{"id":"ci_4207cecf982101cc7ced7655456d1add9b852663158cb30548d3e0f7294b57d2","title":"請求書の確認","path":"/knowledge-center-japan/cm-com/-62028960","children":[]},{"id":"ci_8560591dc84b2e3979b9fa4ee9bc60c1cb5b93cd5b9daea90b4fe6a0cd14dc4b","title":"メッセージのログ（配信状況）の利用方法（Message Insights）","path":"/knowledge-center-japan/cm-com/message-insights","children":[]},{"id":"ci_53b0b046e100494e8f71f325d6b6c625eb684bd4eb61c5ca64b9770b6ba28d4f","title":"管理画面にログインができない","path":"/knowledge-center-japan/cm-com/1583484475","children":[]}]},{"id":"ci_7a8a76bf69cf506f63ce2c459627e6128a84864a0c0efb80615107b2604b3231","title":"WhatsApp Business Platformについて","path":"/knowledge-center-japan/whatsapp-business-platform","children":[{"id":"ci_64c5ff0bbded1b1e66f1cd5b28914b635ef08023d9faf583ce52edcd506afdd5","title":"アカウント開設方法","path":"/knowledge-center-japan/whatsapp-business-platform/957856560","children":[{"id":"ci_26ec84f11379f7817ab0aa44602c98cae64d1f89ec47ec6fede3738ebcf45b16","title":"アカウント開設事前準備","path":"/knowledge-center-japan/whatsapp-business-platform/957856560/1194744153","children":[]},{"id":"ci_99bfaca8792f31d0e07f70cddf713599581870472c9bb36cf555d1f2fa022d5c","title":"Step1:CM.comの管理画面から申請","path":"/knowledge-center-japan/whatsapp-business-platform/957856560/step1-cm-com","children":[]},{"id":"ci_ff1531fae8878455f5a72a93ad3c3ca19c21e0e3320be7eee9d0cb50913b26d7","title":"Step2:Metaプラットフォームでの申請","path":"/knowledge-center-japan/whatsapp-business-platform/957856560/step2-meta","children":[]},{"id":"ci_94b09d266c7209357b563d9a2011dc379d1e9edadde359786a2b7563028f757b","title":"Step3:Meta Business Suiteからビジネス認証","path":"/knowledge-center-japan/whatsapp-business-platform/957856560/step3-meta-business-suite","children":[]},{"id":"ci_bff55422060fa03306c42705e4048a242e7b96bec98a50af74fe4ec1f9aafd20","title":"Step4:CM.comの管理画面で最終のワンタイムパスワード認証実施","path":"/knowledge-center-japan/whatsapp-business-platform/957856560/step4-cm-com","children":[]},{"id":"ci_38577ca5c86930f991dfe0509f3cb4033a466f29f0dd660b9cc88b221ff96537","title":"Step5:アカウントのプロフィール詳細情報、画像の追加","path":"/knowledge-center-japan/whatsapp-business-platform/957856560/step5","children":[]},{"id":"ci_757b827db529d9765cd8c6b4f9e343d7e66ac5abfb22a41889ef6f3231a98caf","title":"Facebookアカウントの作成方法","path":"/knowledge-center-japan/whatsapp-business-platform/957856560/facebook","children":[]},{"id":"ci_d4e9755524ac192456e4bebffbdc915717671bfad53184e5aba8579dd0fc27f6","title":"MBSのアカウントがRejectになっている場合","path":"/knowledge-center-japan/whatsapp-business-platform/957856560/mbsreject","children":[]}]},{"id":"ci_ee39fe08445ecbf31f98b0be84093c7386d8b62bdb72865df517875731534174","title":"アカウントのQR/リンク取得方法","path":"/knowledge-center-japan/whatsapp-business-platform/qr","children":[]},{"id":"ci_669eba9f2d9cf144808812d454c33937b5361476ed9ee7bed63cec5f86befb0f","title":"Meta側に支払うテンプレート費用","path":"/knowledge-center-japan/whatsapp-business-platform/meta","children":[]},{"id":"ci_e24e5c150db671d2a63016b846ef035004977bea0685919af9204ebd7a0fa66d","title":"テンプレートメッセージの作成・申請方法","path":"/knowledge-center-japan/whatsapp-business-platform/1276927508","children":[]},{"id":"ci_702e828676f8e373721c8f3050d457f01a1ca608c10de34aa4dc578e5dc9450e","title":"WhatsApp Business送信数制限","path":"/knowledge-center-japan/whatsapp-business-platform/whatsapp-business","children":[]},{"id":"ci_5f804f252703a7ba7b304ad3793620b38a05fd453fec5141acf9179f7890485b","title":"WhatsApp Business送信エラーについて","path":"/knowledge-center-japan/whatsapp-business-platform/whatsapp-business-1","children":[{"id":"ci_c9f04097d93ae188230547ad37e93a740ca5ee91145bef5f12c66a6e5952fc98","title":"エラー131049が出る","path":"/knowledge-center-japan/whatsapp-business-platform/whatsapp-business-1/131049","children":[]},{"id":"ci_f5e6a53c106dfc9200fc24e014385463076fc1e955450178b2221b3f89b29523","title":"「電話番号はWhatsAppには存在しません」と表示される","path":"/knowledge-center-japan/whatsapp-business-platform/whatsapp-business-1/whatsapp","children":[]},{"id":"ci_c25e80422bede47284a4610e63d0ba4210cda324d9329855a4eb6fb19dc34395","title":"一斉送信したが、送信したメッセージにエラーが多い","path":"/knowledge-center-japan/whatsapp-business-platform/whatsapp-business-1/1510721631","children":[]}]}]},{"id":"ci_4610939dbb7a08175ebf8cc5c5485e031fd93ca39536d2ffb5daa8832197b4b2","title":"MSC（Mobile Service Cloud)について","path":"/knowledge-center-japan/msc-mobile-service-cloud","children":[{"id":"ci_aa9d5898967a8ca4817c48508d73ba3cbd997aab6d386cdbb6f67aa1d0a77302","title":"MSCへのログイン方法","path":"/knowledge-center-japan/msc-mobile-service-cloud/msc","children":[]},{"id":"ci_f9ebd07ed8c3e8ec295b4ab8f59084d23ec19c09585536b413fadc4517cf4f55","title":"ホーム画面の概要","path":"/knowledge-center-japan/msc-mobile-service-cloud/1949705255","children":[]},{"id":"ci_f05977f1b499309923ee90f2f799057bcb58988b87dbdf4ee9f0118fa9797006","title":"メッセージ受信・通知ルール（ユーザーのステータス）","path":"/knowledge-center-japan/msc-mobile-service-cloud/-1512079587","children":[]},{"id":"ci_be59f1ce08c9ea2ad81dcdf6a44dc82cefb134d6026523ac16eb1f2d340c6cba","title":"チャットへの返信方法","path":"/knowledge-center-japan/msc-mobile-service-cloud/-1200628634","children":[]},{"id":"ci_a5cb2610c5be678784add679a69dced7d9a7319f67e9c5dba7c4c4fd57c03219","title":"24時間の制限時間が過ぎたチャットへの返信方法","path":"/knowledge-center-japan/msc-mobile-service-cloud/24","children":[]},{"id":"ci_b4cae78d34360fa20868a34cd3ec471769fb5112cb542832959697ccf221925b","title":"WhatsApp Businessテンプレート送信方法","path":"/knowledge-center-japan/msc-mobile-service-cloud/whatsapp-business","children":[]},{"id":"ci_4968f40fbd19829b9329ee96dbee8daf273d6c4a8727bb43540bc950834e05e7","title":"企業発信で新規でユーザーにメッセージを送信する方法","path":"/knowledge-center-japan/msc-mobile-service-cloud/663795398","children":[]},{"id":"ci_24f2e01c78af004ff23e1b9f071b89c7a19bb1e3c2a6f7a7f6be572f46c19e1e","title":"受信箱の概要","path":"/knowledge-center-japan/msc-mobile-service-cloud/-1346491962","children":[]},{"id":"ci_936c204ab2fc75f075d9cc374607bbbc7b6281ddd3443775105338bf81b06c58","title":"メッセージ（チャット）の割り当て・引き受け","path":"/knowledge-center-japan/msc-mobile-service-cloud/164807235","children":[]},{"id":"ci_508c61af07011ce2a48658d6edb97338d4fa94907fa40bf49e02a3b3fa12d108","title":"メッセージを割り当てた事を担当者に知らせる方法（メンバー間チャット・メール）","path":"/knowledge-center-japan/msc-mobile-service-cloud/1906595806","children":[]},{"id":"ci_c82b132a8035a8a4a6c1117d01ace960b0cf692f3fa29961af1a9df8628aff18","title":"割り当てに関わらず受信する全てのメッセージの受信通知を受け取る方法","path":"/knowledge-center-japan/msc-mobile-service-cloud/1688479865","children":[]},{"id":"ci_df86d9b664873d005097e48ff6b05f7f689e642b07060638b53af88bfabae92a","title":"対応期限ステータスの概要","path":"/knowledge-center-japan/msc-mobile-service-cloud/-427256525","children":[]},{"id":"ci_94efe0c1303df369cd55159a2ffa0503be276ca886321e4add25882cc12fd846","title":"対応有効期限の設定","path":"/knowledge-center-japan/msc-mobile-service-cloud/-573821156","children":[]},{"id":"ci_3c973a89819ff67427f0a3b1622a27fdb6bd0eabf0838d8cd7d74093ece65d4d","title":"各種設定・変更の概要","path":"/knowledge-center-japan/msc-mobile-service-cloud/619968542","children":[]},{"id":"ci_0f6ca29bf3177a65bab6eb29542ab66a38c144cf22ed466d6eccbb8e199b08d8","title":"メンバーの追加、編集、言語、メッセージ受信通知、自動翻訳、アクセス権限設定","path":"/knowledge-center-japan/msc-mobile-service-cloud/1450926200","children":[]},{"id":"ci_a24380b11ef153603333ccf1a6621e32255846bb8c9a0aeb42e64dfaddb06da4","title":"オーナー変更・他メンバーとのチャットの非共有設定・チャネル設定・WhatsApp Businessアカウント電話番号確認・送信元メールアドレスの確認","path":"/knowledge-center-japan/msc-mobile-service-cloud/whatsapp-business-1","children":[]},{"id":"ci_2ca05eabb3b9e27e3c05492a96226591e7e9ee5599116da68c821fddf02cf46e","title":"回答候補の登録・タグの種類登録","path":"/knowledge-center-japan/msc-mobile-service-cloud/-1936112971","children":[]},{"id":"ci_a215aefaca095ad7bb1d6be2e1cfae60d7b15bcdeed9bae862c0113ea323ab11","title":"回答候補の送信方法","path":"/knowledge-center-japan/msc-mobile-service-cloud/1807218865","children":[]},{"id":"ci_01d6e0efc0c50360a40fef1bf1d0d91b47ad778dc1fe41a82340e22080461baa","title":"タグの利用方法","path":"/knowledge-center-japan/msc-mobile-service-cloud/-1989605672","children":[]},{"id":"ci_37205e91a4849e5c26e2e54217b323649e4266dd72dc033c64747391ff16de31","title":"検索フィルターの利用方法","path":"/knowledge-center-japan/msc-mobile-service-cloud/131410741","children":[]},{"id":"ci_34f1e44c9f621615b656657b4c0b745b4e26016b3d844a334b0fcc9e831e9ca7","title":"自動メッセージ返信機能","path":"/knowledge-center-japan/msc-mobile-service-cloud/-211110027","children":[]},{"id":"ci_6ae58de88d5a0a7d81627481d99bc80fcaf1523673416dca3c0791b8f34b2304","title":"AI自動翻訳機能の使い方","path":"/knowledge-center-japan/msc-mobile-service-cloud/ai","children":[]}]},{"id":"ci_9cffd7a4c36853d306f96793cf1345cceadc002e8a20afeaa61096575329efb5","title":"MMC(Mobile Marketing Cloud）について","path":"/knowledge-center-japan/mmc-mobile-marketing-cloud","children":[{"id":"ci_0562a2752cf5bc9d7a0466575ee4fd33fd7cb9d6e09fa7d3a1e4870567b7698d","title":"管理画面からWhatsApp Business一斉送信をする方法","path":"/knowledge-center-japan/mmc-mobile-marketing-cloud/whatsapp-business","children":[{"id":"ci_2fd23421ce3c04d392060f48b7d640dd084cbcbfe8e080f182a2290e7a6fd8ab","title":"キャンペーンアプリでのWhatsApp一斉送信方法","path":"/knowledge-center-japan/mmc-mobile-marketing-cloud/whatsapp-business/whatsapp","children":[]}]},{"id":"ci_4f184a4436ad669bd5bc0d8fcc68d1e44a1faacb5b1de44f6326fbcb788a74c4","title":"Address bookの登録方法","path":"/knowledge-center-japan/mmc-mobile-marketing-cloud/address-book","children":[]},{"id":"ci_fca18bfcf440e031c49a07614df80b80e6af15ba0f0a2fb9f8dc5f1fdf62d955","title":"キャンペーンの配信結果確認方法","path":"/knowledge-center-japan/mmc-mobile-marketing-cloud/1231371305","children":[]},{"id":"ci_7708d21074693d523d456df65a43976c666e6da5f49b91f58e1191c310cbd146","title":"送信したメッセージ内の短縮URLで警告(Warning)が出る","path":"/knowledge-center-japan/mmc-mobile-marketing-cloud/url-warning","children":[]}]},{"id":"ci_c10a21c755e7d1e86f0d560846c985bc9410c076c81c49b50971f96ec3fe0373","title":"サービス解約方法","path":"/knowledge-center-japan/674276970","children":[]}]